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Customer Service| to the top
Phone: 1-800-775-1975
Email Sales Dpt.: customer.service@thesmartcircle.com
Email service hours: Monday - Friday 8 am - 8 pm CST
Mail: smart circle Direct
19511 Pauling
Foothil Ranch, CA 92610
Privacy Policy | to the top
Smart circle's policy is to respect and protect the privacy of our users. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Strict guidelines are adhered to in order to keep your personal information private.
In an effort to provide the best service to our clients, Smart circle periodically sends out special offers and discounts via electronic notice (email). At any time you may unsubscribe to our notices by sending an unsubscribe email to unsubscribe@smartcircle.com or using the link provided in the email.
Secured Shopping | to the top
To ensure your shopping experience is safe and secure, our site is designed to use 128–bit Secure Socket Layer (SSL) encryption. This encryption keeps your personal information, including your credit card, secure from theft. Our site is also actively monitored 24x7 to make sure that we are always open, safe and ready for shopping.
Payment Options | to the top
We accept the following credit cards:
   
All Credit Card charges will appear as “smart circle Ebusiness”.
NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.
For your convenience, we also accept Cashier's Checks and Money Orders. No personal checks please.
Online Order | to the top
We use a secure server for your privacy and security. Online payment using the above mentioned credit cards can be made in the following way:
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When you are ready to check out, you will be taken to a secure page and section of this site. |
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You will be asked to fill out information: |
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Your name (as it reads on your credit card) |
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Your billing address (to verify authorization) |
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Your phone number (during business hours in the event we need to contact you about your order) |
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Your email (where you can receive order confirmations and tracking info.) |
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Your credit card type, number, and expiration date |
Money Back Guarantee | to the top
We have a 30 day money back guarantee on all items purchased. A prrof of of purchase may be required.
Shipping Information | to the top
For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
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Flat–Fee Shipping | to the top
We offer 3 shipping options: |
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US Postal Service takes 5–7 business days: $2.99 |
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US Priority Mail 2–5 business days: $6.99 |
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UPS next business day: $15.99 |
Cancellation Fees | to the top
For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation after 24 hours of placing order; there will be a $ 5.00 cancellation fee charged. Shipping and handling charges are non refundable.
Order Processing | to the top
Orders are processed within 12 hours of order placement. Contingent on stock availability, orders are shipped within 24 hours of processing. Once shipped, orders arrive within the time frame selected (US Air, US Ground, Canada Air or International) on the order form. For questions about your orders please email order@smartcircle.com.
NOTE: Credit cards are charged upon order placement. If we are unable to fulfill our obligation to ship any order, we will refund the amount charged to the original credit card.
Incorrect billing information and/or shipping to an alternate address may cause shipping delays, as information must be verified. Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
Tracking Your Order | to the top
You can check the order in the “My Account” section at www.smartcircle.com or call customer service at 800-775-1975.
Shipping Delays | to the top
We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If you need additional information, please call customer service at 800-775-1975.
Policy Changes | to the top
Smart circle reserves the right at our discretion to make changes to these policies. Please check this page periodically for changes.
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